Top people have very clear goals. They know who they are and they know what they want. They write it down and they make plans for its accomplishment.

The single common denominator of men and women who achieve great things is a sense of destiny.

Integrity is the most valuable and respected quality of leadership. Always keep your word.

Your ability to discipline yourself to set clear goals, and then to work toward them every day, will do more to guarantee your success than any other single factor.

The greatest joys of life are happy memories. Your job is to create as many of them as possible.

IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER.

The definition of flexibility is being constantly open to the fact that you might be on the wrong track.