So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer.

Only by contending with challenges that seem to be beyond your strength to handle at the moment you can grow more surely toward the stars.

Make a game of finding something positive in every situation. Ninety-five percent of your emotions are determined by how you interpret events to yourself.

The Unsuccessful Salesperson says, the other guy has the best territory. The Successful Salesperson says, every territory is the best one. The Unsuccessful Salesperson says, that company will never buy. The Successful Salesperson says, I can make that company buy.

The glue that holds all relationships together ... is trust, and trust is based on integrity.

Intellectual capital is the most valuable of all factors of production.

I found every single successful person I've ever spoken to had a turning point. The turning point was when they made a clear, specific unequivocal decision that they were going to achieve success. Some people make that decision at 15 and some people make it at 50, and most people never make it at all.