Perhaps the most important word in success and happiness is the word,"ask."

The day that you stop learning is the day that you start decreasing your rewards and start suffering from frustration and lower levels of satisfaction.

What are the critical success factors of your job? What must you be absolutely, positively excellent at doing to be successful?

Act as if you were already the person you want most to be.

A hundred years ago-even 20 or 30 years ago-it was possible, if not always easy, to close major business by calling on and satisfying a key decision-maker. Today, every piece of business entails multiple decisions, and those decisions are virtually never made by the same person. Not only do you have to contend with multiple decisions, but the people who make those decisions may not even work in the same place.

Attitude and personality are as important as experience and ability.

The law of cause and effect: If you do what other successful people do, you will eventually get the results that other successful people get.