Communication is a skill that you can learn. It's like riding a bicycle or typing. If you're willing to work at it, you can rapidly improve the quality of every part of your life.

Sometimes we need to let go of things in our lives to make room for better things. Stress less and live more. Don't waste your energy, when you have the choice to be happy.

Just as your car runs more smoothly and requires less energy to go faster and farther when the wheels are in perfect alignment, you perform better when your thoughts, feelings, emotions, goals, and values are in balance.

Every positive change in your life begins with a clear, unequivocaldecision that you are going to either do something or stop doing something.

Deal honestly and objectively with yourself; intellectual honesty and personal courage are the hallmarks of great character.

Never criticize, condemn or complain in a conversation with a customer or prospect.

Deal first with whatever is causing you the greatest emotional distress. Often this will break the logjam in your work and free you up mentally to complete (the) other tasks.