Leaders are made, not born. You learn to become a leader by doing what other excellent leaders have done before you. You become proficient in your job or skill, and then you become proficient at understanding the motivations and behaviors of other people.

You have the ability, right now, to exceed all your previous levels of accomplishment

Develop wisdom in sales by reflecting on your experience, and learning everything you can from every call.

There is no real limit to how much better a person who really commits to getting better can get. Every manager has the potential to become an excellent manager for the rest of his or her career.

Look for the good in every person and every situation. You'll almost always find it.

Your current situations or problems have been sent to you to teach you valuable lessons for success and happiness. What are they?

Clarity is essential. Knowing exactly what you want builds your self-confidence immeasurably.