Set peace of mind as your highest goal, and organize your life around it.

Never criticize, condemn or complain in a conversation with a customer or prospect.

Leadership is the ability to get extraordinary achievement from ordinary people.

The best time to practice mental rehearsal is at night in bed, just before you fall asleep. The last thing you do before you doze off is to imagine yourself performing at your best the following day. You will be amazed at how often the upcoming event or experience happens exactly as you imagined it.

You cannot eat every tadpole and frog in the pond, but you can eat the biggest and ugliest one, and that will be enough, at least for the time being.

Your most important tasks and priorities are those that can have the most serious consequences, positive or negative, on your life or work. Focus on these above all.

When you engage in systematic, purposeful actin, using and stretching your abilities to the maximum, you cannot help but feel positive and confident abut yourself.