I believe every person has within themselves inexhaustible reserves of potential they have never even come close to realizing.

It is not what you say or hope or wish or intend but only what you do that counts. Your choices tell you unerringly who you really are.

You cannot control all of what happens to you, but you can control your attitude toward all of what happens to you...You can choose to be happy and grateful rather than disappointed and bitter, by focusing on how it could have turned out worse but didn't, rather than how it could have turned out better but didn't.

Proper business planning demands that you focus on the self-interest of the customer at all times.

The law of cause and effect: If you do what other successful people do, you will eventually get the results that other successful people get.

Flexibility in a time of great change is a vital quality of leadership.

The very act of accepting responsibility short-circuits and cancels out any negative emotions you may be experiencing.