A clear vision, backed by definite plans, gives you a tremendous feeling of confidence and personal power.

If you think a certain thought long enough and hard enough, it becomes a fixed belief and you will find yourself behaving on the outside in a manner consistent with it.

Develop an 'attitude of gratitude.' Say thank you to everyone you meet for everything they do for you

Quickly say, "That's good!" to every setback and adversity, and then find out what is good about it.

Never criticize, condemn or complain in a conversation with a customer or prospect.

One of the marks of successful people is they are action oriented. One of the marks of average people is they are talk oriented.

Resolve to be a master of change rather than a victim of change.