Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service.

The process of writing a book is like the process of preparing a dinner. Serving dishes, choosing ingredients and so on.

A clear vision, backed by definite plans, gives you a tremendous feeling of confidence and personal power.

You are always free to choose what you do with your life. To make changes in your future, make new choices today.

One of the best uses of your time is to increase your competence in your key result areas.

Whatever job you take on, make yourself valuable, then indispensable.

Leaders are made, not born. You learn to become a leader by doing what other excellent leaders have done before you. You become proficient in your job or skill, and then you become proficient at understanding the motivations and behaviors of other people.