Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?

Don't be reluctant to give of yourself generously, it's the mark of caring and compassion and personal greatness.

The more clear you are about what you want, the more motivated and determined you will be to accomplish it.

Winding up unfinished business with another person can give you a great burst of positive energy.

Determine a single measure that you can use to grade your progress and success in each area of your life. Refer to it daily.

Resolve to pay any price or make any sacrifice to get into the top ten percent of your field. That payoff is incredible!

Refuse to compromise what you know to be right for anyone or anything.