The true measure of the value of any business leader and manager is performance.

Every great success is an accumulation of thousands of ordinary efforts that no one else sees or appreciates.

There is no real limit to how much better a person who really commits to getting better can get. Every manager has the potential to become an excellent manager for the rest of his or her career.

Everything you have in your life, you have attracted to yourself because of the way you think, because of the person that you are. You can change your life because you can change the way you think.

I believe every person has within themselves inexhaustible reserves of potential they have never even come close to realizing.

You always think in terms of customer benefit. You always think, "How could I really benefit people at such a high level that they would love to buy my product or service and recommend it to others?"

Every positive change in your life begins with a clear, unequivocaldecision that you are going to either do something or stop doing something.