A hundred years ago-even 20 or 30 years ago-it was possible, if not always easy, to close major business by calling on and satisfying a key decision-maker. Today, every piece of business entails multiple decisions, and those decisions are virtually never made by the same person. Not only do you have to contend with multiple decisions, but the people who make those decisions may not even work in the same place.

The thrill of achievement comes from overcoming adversity in the accomplishment of an important goal.

Your persistence is your belief in yourself.

Recognize that it is natural and normal to fear rejection. The only thing wrong with it is if you allow the fear to dominate you so that it holds you back from fulfilling your potential in your business.

The day that you stop learning is the day that you start decreasing your rewards and start suffering from frustration and lower levels of satisfaction.

Success comes in cans, not can'ts.

The difference between the top performers and the average or mediocre performers is not a great, massive difference. It is just a tiny difference because the top performers do things just a tiny bit.