Leadership is the ability to get extraordinary achievement from ordinary people.

The effective leader recognizes that she is more dependent on her people than they are on her. Walk softly.

Your customer is anyone who depends on you, or who you depend on for success.

Think about your goals and review them daily. Every morning when you begin, take action on the most important task you can accomplish to achieve your most important goal at the moment.

Spend unbroken chunks of time with the most important people in your life.

The more clear you are about what you want, the more motivated and determined you will be to accomplish it.

Simplify the task. Continually look for faster, better, easier ways to get the job done.