You keep customers by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships.

Success is the ability to live your life, the way you want to live it, doing what you enjoy most, surrounded by people you admire and respect.

The quality of your life is determined by how you feel at any given moment.How you feel is determined by how you interpret what is happening around you,not by the the events themselves.

Every minute you spend in planning saves 10 minutes in execution; this gives you a 1,000 percent Return on Energy!

You are positive, creative and happy to the degree to which you eliminate negative emotions from your life.

Self-acceptance begins in infancy, with the influence of your parents and siblings and other important people. Your own level of self-acceptance is determined largely by how well you feel you are accepted by the important people in your life. Your attitude toward yourself is determined largely by the attitudes that you think other people have toward you. When you believe that other people think highly of you, your level of self-acceptance and self-esteem goes straight up. The best way to build a healthy personality involves understanding yourself and your feelings.

Success comes in cans, not can'ts.