You keep customers by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships.

Do your own market research; ask your last ten customers exactly why they bought from you.

You are a potential genius; there is no problem you cannot solve, and no answer you cannot find somewhere.

Your self-confidence is directly connected to how much you feel you are making a difference in the world.

You develop courage by acting courageously whenever you feel like acting otherwise.

The greatest joys of life are happy memories. Your job is to create as many of them as possible.

Success comes in cans, not can'ts.