You keep customers by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships.

The quality of love and the duration of a relationship are in direct proportion to the depth of the commitment by both people to making the relationship successful. Commit yourself wholeheartedly and unconditionally to the most important people in your life.

Personal development is your springboard to personal excellence. Ongoing, continuous, non-stop personal development literally assures you that there is no limit to what you can accomplish.

Make a game of finding something positive in every situation. Ninety-five percent of your emotions are determined by how you interpret events to yourself.

The checklist is one of the most high powered productivity tool ever discovered.

At least eighty percent of millionaires are self-made. That is, they started with nothing but ambition and energy, the same way most of us start.

You cannot control all of what happens to you, but you can control your attitude toward all of what happens to you...You can choose to be happy and grateful rather than disappointed and bitter, by focusing on how it could have turned out worse but didn't, rather than how it could have turned out better but didn't.