The natural tendency of all human behavior is toward the path of least resistance. When you resist this tendency, you become stronger and more powerful.

Truthfulness is the main element of character.

Five Great Habits for Better Relationships: acceptance (smile each time), appreciation (say thank you to everyone), admiration (compliment people on their appearance or clothing, etc.), approval (praise immediately, specifically and repeatedly), and attention (be a good listener).

Your life is a reflection of your thoughts. If you change your thinking, you change your life.

Managers today have to do more with less, and get better results from limited resources, more than ever before.

Make a game of finding something positive in every situation. Ninety-five percent of your emotions are determined by how you interpret events to yourself.

Treat objections as requests for further information.