If we took the mission statements of 100 large industrial companies, mixed them up while everyone was asleep, and reassigned them at random, would anyone wake up tomorrow and cry, 'My gosh, where has our mission statement gone?'

The future lies with those companies who see the poor as their customers.

If we stop thinking of the poor as victims or as a burden and start recognizing them as resilient and creative entrepreneurs and value conscious consumers, a whole new world of opportunity will open up.

Assume responsibility for outcomes as well as for the processes and people you work with. How you achieve results will shape the kind of person you become.

Executives are constrained not by resources but by their imagination.

The resource allocation task of top management has received too much attention when compared to the task of resource leverage.

Dividing meager resources across a host of medium term operational goals creates mediocrity on a broad scale.