If we took the mission statements of 100 large industrial companies, mixed them up while everyone was asleep, and reassigned them at random, would anyone wake up tomorrow and cry, 'My gosh, where has our mission statement gone?'

There is an important distinction between barriers to entry and barriers to imitation.

Imagining the future may be more important than analysing the past.

The future lies with those companies who see the poor as their customers.

Assume responsibility for outcomes as well as for the processes and people you work with. How you achieve results will shape the kind of person you become.

How we ask the question is extremely important to how we find the answer.

Dividing meager resources across a host of medium term operational goals creates mediocrity on a broad scale.