People felt like they were friends with Google, and they believed in the "Do No Evil" thing that Google said. They trusted Google more than they trusted the government, and I never understood that.
Cathy O'NeilI think there's inherently an issue that models will literally never be able to handle, which is that when somebody comes along with a new way of doing something that's really excellent, the models will not recognize it. They only know how to recognize excellence when they can measure it somehow.
Cathy O'NeilI think what's happened is that the general public has become much more aware of the destructive power of Wall Street.
Cathy O'Neil