The disconnect I was experiencing was that people hated Wall Street, but they loved tech.
Cathy O'NeilPeople felt like they were friends with Google, and they believed in the "Do No Evil" thing that Google said. They trusted Google more than they trusted the government, and I never understood that.
Cathy O'NeilThe most important goal I had in mind was to convince people to stop blindly trusting algorithms and assuming that they are inherently fair and objective.
Cathy O'NeilWe don't let a car company just throw out a car and start driving it around without checking that the wheels are fastened on. We know that would result in death; but for some reason we have no hesitation at throwing out some algorithms untested and unmonitored even when they're making very important life-and-death decisions.
Cathy O'Neil