Most people don't have any association in their minds with what they do and with ethics. They think they somehow moved past the questions of morality or values or ethics, and that's something that I've never imagined to be true.
Cathy O'NeilPeople felt like they were friends with Google, and they believed in the "Do No Evil" thing that Google said. They trusted Google more than they trusted the government, and I never understood that.
Cathy O'NeilI don't think anybody's ever notified that they were sentenced to an extra two years because their recidivism score had been high, or notified that this beat cop happened to be in their neighborhood checking people's pockets for pot because of a predictive policing algorithm. That's just not how it works.
Cathy O'NeilI think what's happened is that the general public has become much more aware of the destructive power of Wall Street.
Cathy O'NeilWe've learned our lesson with finance because they made a huge goddamn explosion that almost shut down the world. But the thing I realized is that there might never be an explosion on the scale of the financial crisis happening with big data.
Cathy O'NeilSo much of our society as a whole is gearing us to maximize our salary or bonus. Basically, we just think in terms of money. Or, if not money, then, if you're in academia, it's prestige. It's a different kind of currency. And there's this unmeasured dimension of all jobs, which is whether it's improving the world.
Cathy O'Neil