Companies arenโt families. Theyโre battlefields in a civil war. Yet despite this capacity for internecine warfare, most companies roll along relatively peacefully, year after year, because they have routinesโhabitsโthat create truces that allow everyone to set aside their rivalries long enough to get a dayโs work done.
Charles DuhiggMost of the choices we make each day may feel like the products of well-considered decision making, but theyโre not. Theyโre habits.
Charles DuhiggRather, to change a habit, you must keep the old cue, and deliver the old reward, but insert a new routine.
Charles Duhigg