Shampoo doesnโt have to foam, but we add foaming chemicals because people expect it each time they wash their hair. Same thing with laundry detergent. And toothpasteโnow every company adds sodium laureth sulfate to make toothpaste foam more. Thereโs no cleaning benefit, but people feel better when thereโs a bunch of suds around their mouth. Once the customer starts expecting that foam, the habit starts growing.
Charles DuhiggI think I'm smart, and I know I was a good mom. But there wasn't a lot I could point to and say, that's why I'm special.
Charles DuhiggRather, to change a habit, you must keep the old cue, and deliver the old reward, but insert a new routine.
Charles Duhigg