There's a natural instinct embedded in friendship, a sympathy that makes us willing to fight for someone we like when they are treated unjustly.
Charles DuhiggThe cooperation of NASCAR - or any other system, it turns out - persists only when everyone believes he has the opportunity to win.
Charles DuhiggThe brain has this amazing ability to find happiness even when the memories of it are gone.
Charles DuhiggShampoo doesnโt have to foam, but we add foaming chemicals because people expect it each time they wash their hair. Same thing with laundry detergent. And toothpasteโnow every company adds sodium laureth sulfate to make toothpaste foam more. Thereโs no cleaning benefit, but people feel better when thereโs a bunch of suds around their mouth. Once the customer starts expecting that foam, the habit starts growing.
Charles Duhigg