Every day we wake up, we have an opportunity to do some good, but there's so much bad that you have to navigate to get to the good.

My mother was a first-grade teacher, so I credit her with this lifelong intellectual curiosity I have, and love of reading and learning.

I've missed half or two-thirds of my children's lives.

That's what we're trained to do.

With the 2001 terror attacks, airline bankruptcies, pension terminations, loss of pay, changes in work rules — we're all working harder and longer than we used to.

We have made flying so cheap, I'm afraid we are going to make it cheap at any cost.

I think it's become an economic necessity for people to be able to learn and grow throughout their lives, because most people can't get through their entire career with one skill set. We have to keep reinventing ourselves.