I don't know about you, but I've saved cards that old high school flames wrote me as well as those that employees have written me over the years. The power of genuine, customized appreciation will never lose its value, even in a gloomy economy... in fact, it's probably what we're all thirsty for in this desert of a depression.

As leaders, we understand that intangibles are important, but we don't have a clue how to measure them.

I don't know about you, but I've saved cards that old high school flames wrote me as well as those that employees have written me over the years. The power of genuine, customized appreciation will never lose its value, even in a gloomy economy... in fact, it's probably what we're all thirsty for in this desert of a depression.

When any of us thinks of ourselves as a role model - whether thats as a parent being observed by their kids or a leader under the microscope of their followers - it creates a natural stepping up of how we carry ourselves and what we expect from ourselves.

In general, I'm not much into etiquette and am a rule-breaker and rebel by nature.

Younger people tend to associate happiness more with excitement and the future, while older people tend to associate happiness with peacefulness in the present.

Great leaders help their people see how they can directly impact the company's objectives and their own personal goals.