I don't know about you, but I've saved cards that old high school flames wrote me as well as those that employees have written me over the years. The power of genuine, customized appreciation will never lose its value, even in a gloomy economy... in fact, it's probably what we're all thirsty for in this desert of a depression.
Chip ConleyI do interview senior candidates at the home office or many of our hotel or restaurant General Manager candidates. My two favorite questions are "Tell me about a failure in your career, what you learned from it, and how you've leveraged this lesson" and "All of us are misperceived at one time or another. What's the most common way you're misperceived in the workplace and why?" Both of these questions require a certain amount of self-awareness and a willingness to not give pat, normal answers that we offer experience in interviews.
Chip ConleyAs leaders, we understand that intangibles are important, but we don't have a clue how to measure them.
Chip ConleyWhat one thing can you start counting today that will actually be meaningful in your life?
Chip ConleyYounger people tend to associate happiness more with excitement and the future, while older people tend to associate happiness with peacefulness in the present.
Chip ConleyI don't know about you, but I've saved cards that old high school flames wrote me as well as those that employees have written me over the years. The power of genuine, customized appreciation will never lose its value, even in a gloomy economy... in fact, it's probably what we're all thirsty for in this desert of a depression.
Chip Conley