No matter what, the very first piece of Social Media Real Estate I'd start with is a blog.

Don't treat your customers like a bunch of purses and wallets.

When the people who support and are a part of your community, the community you have the pleasure and power and opportunity to serve, that's where all the best business happens.

Business is about belonging which means inclusion is the new black.

You might be the "little drummer boy," worried that what you have to say isn't worthy. Everyone has something to contribute, especially if you remember to be the real you and not a copy of others you feel are successful.

Never try to be a thought leader. There's no value in that. Instead, try to add value.

If we don't support the people who support us, what are we going to do?