The tools that a society uses to create and maintain itself are as central to human life as a hive is to bee life. Though the hive is not part of any individual bee, it is part of the colony, both shaped by and shaping the lives of its inhabitants.

We are moving from sharing to cooperation to collective action.

Civic participants don't aim to make life better merely for members of the group. They want to improve even the lives of people who never participate.

The historic role of the consumer has been nothing more than a giant maw at the end of the mass media's long conveyer belt, the all-absorbing Yin to the mass media's all-producing Yang....In the age of the internet, no one is a passive consumer anymore because everyone is a media outlet.

If it’s a revolution it can’t be predictable. And if it’s predictable it can’t be a revolution.

When you adopt a tool you adopt the management philosophy embedded in that tool.

We're not good at thinking fast. We are good at feeling fast.