Millions of people have wrecked their lives in angry turmoil, because they refused to accept the worst; refused to try to improve upon it; refused to salvage what they could from the wreck. Instead of trying to reconstruct their fortunes, they engaged in a bitter and "violent contest with experience"- and ended up victims of that brooding fixation known as melancholia.

Names are the sweetest and most important sound in any language.

Praise is like sunlight to the warm human spirit; we cannot flower and grow without it. And yet, while most of us are only too ready to apply to others the cold wind of criticism, we are somehow reluctant to give our fellow the warm sunshine of praise.

Give the other person a fine reputation to live up to.

The person who seeks all their applause from outside has their happiness in another's keeping .

90% of all management problems are caused by miscommunication.

Only the prepared speaker deserves to be confident.