Don't ask a man what is important to him. Watch how he spends his time
Face the thing that seems overwhelming and you will be surprised how your fear will melt away.
Each party should gain from the negotiation.
Only the prepared speaker deserves to be confident.
The only way on Earth to influence other people is to talk about what they want and show them how to get it.
An argument would have begun to steam and boil and sputter - and you know how arguments end. Even if I had convinced him that he was wrong, his pride would have made it difficult for him to back down and give in.