Knowledge isn’t power until it is applied.

Be sympathetic with the other person's ideas and desires.

I want you to think of your life as an hourglass. You know there are thousands of grains of sand in the top of the hourglass; and they all pass slowly and evenly through the narrow neck in the middle. Nothing you or I could do would make more than one grain of sand pass through this narrow neck without impairing the hourglass. You and I and everyone else are like this hourglass.

Knowledge isn’t power until it is applied.

John Wanamaker, founder of the stores that bear his name, once confessed: "I learned thirty years ago that it is foolish to scold. I have enough trouble overcoming my own limitations without fretting over the fact that God has not seen fit to distribute evenly the gift of intelligence.

If you are wrong, admit it quickly and emphatically.

The ability to speak well is the shortcut to distinction.