Reducing the economic gap may be impossible without also addressing the gap in empathy.

Attention is a little-noticed and underrated mental asset.

Emotional intelligence begins to develop in the earliest years. All the small exchanges children have with their parents, teachers, and with each other carry emotional messages.

Smart phones and social media expand our universe. We can connect with others or collect information easier and faster than ever.

Our emotional mind will harness the rational mind to its purposes, for our feelings and reactions-- rationalizations-- justifying them in terms of the present moment, without realizing the influence of our emotional memory.

People learn what they want to learn. If learning is forced on us, even if we master it temporarily, it is soon forgotten.

Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.