IQ and technical skills are important, but emotional intelligence is the sine qua non of leadership.
Daniel GolemanWe should spend less time ranking children and more time helping them to identify their natural competencies and gifts, and cultivate those.
Daniel GolemanThe act of compassion begins with full attention, just as rapport does. You have to really see the person. If you see the person, then naturally, empathy arises. If you tune into the other person, you feel with them. If empathy arises, and if that person is in dire need, then empathic concern can come. You want to help them, and then that begins a compassionate act. So I'd say that compassion begins with attention.
Daniel Goleman