The human brain is by no means fully formed at birth. It continues to shape itself through life, with the most intense growth occurring during childhood.
Daniel GolemanA little girl who finds a puzzle frustrating might ask her busy mother (or teacher) for help. The child gets one message if her mother expresses clear pleasure at the request and quite another if mommy responds with a curt 'Don't bother me - I've got important work to do.'
Daniel GolemanWhen I say manage emotions, I only mean the really distressing, incapacitating emotions. Feeling emotions is what makes life rich. You need your passions.
Daniel Goleman