Emotional self-control-- delaying gratification and stifling impulsiveness- underlies accomplishment of every sort

IQ and technical skills are important, but emotional intelligence is the sine qua non of leadership.

When I say manage emotions, I only mean the really distressing, incapacitating emotions. Feeling emotions is what makes life rich. You need your passions.

Teachers need to be comfortable talking about feelings.

The more time you put into practicing, then, the greater the payoff.

Women, on average, tend to be more aware of their emotions, show more empathy, and are more adept interpersonally. Men on the other hand, are more self-confident and optimistic, adapt more easily, and handle stress better.

People learn what they want to learn. If learning is forced on us, even if we master it temporarily, it is soon forgotten.