Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.
Daniel GolemanIt is difficult to spread the contagion of excitement without having a sense of purpose and direction.
Daniel GolemanRemember, empathy need not lead to sympathetically giving in to the other sideโs demandsโknowing how someone feels does not mean agreeing with them.
Daniel GolemanThe best leaders donโt know just one style of leadershipโtheyโre skilled at several, and have the flexibility to switch between styles as the circumstances dictate.
Daniel GolemanThe task of worrying is to come up with positive solutions for life's perils by anticipating dangers before they arise. If we are preoccupied by worries, we have that must less attention to expend on figuring out the answers. Our worries become self-fulfilling prophecies, propelling us toward the very disaster they predict.
Daniel Goleman