But once you are in that field, emotional intelligence emerges as a much stronger predictor of who will be most successful, because it is how we handle ourselves in our relationships that determines how well we do once we are in a given job.

Like secondhand smoke, the leakage of emotions can make a bystander an innocent casualty of someone else's toxic state.

People tend to become more emotionally intelligent as they age and mature.

IQ and technical skills are important, but emotional intelligence is the sine qua non of leadership.

The social brain is in its natural habitat when we're talking with someone face-to-face in real time.

One of the leading theories of why electroconvulsive therapy is effective for most severe depressions is that it causes a loss of short-term memory - patients feel better because they can't remember why they were sad.

Research shows that for jobs of all kinds, emotional intelligence is twice as important an ingredient of outstanding performance as cognitive ability and technical skill combined.