The people we get along with, trust, feel simpatico with, are the strongest links in our networks
Daniel GolemanIf you do a practice and train your attention to hover in the present, then you will build the internal capacity to do that as needed - at will and voluntarily.
Daniel GolemanEmpathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear what people have to say. They listen carefully, picking up on what people are truly concerned about, and respond on the mark.
Daniel GolemanOur emotional mind will harness the rational mind to its purposes, for our feelings and reactions-- rationalizations-- justifying them in terms of the present moment, without realizing the influence of our emotional memory.
Daniel Goleman