Empathic, emotionally intelligent work environments have a good track record of increasing creativity, improving problem solving and raising productivity.
Daniel GolemanIt is difficult to spread the contagion of excitement without having a sense of purpose and direction.
Daniel GolemanThere is a newly coined word in the English language for the moment when the person we're with whips out their BlackBerry or answers that cell phone, and all of a sudden we don't exist. The word is 'pizzled': it's a combination of puzzled and pissed off.
Daniel GolemanI don't really follow meditation hype. But my impression is that poor studies are cited as "proof" of meditation's benefits, findings that apply to advanced meditators are sometimes touted as accruing to beginners, and, occasionally, some benefits are simply imagined. This may be most true in the business world, where many companies are bringing in teachers who are a bit loose in their use of research as evidence for the usefulness of the method.
Daniel Goleman