Risk taking and the drive to pursue innovative ideas are the fuel that stokes the entrepreneurial spirit.

Like secondhand smoke, the leakage of emotions can make a bystander an innocent casualty of someone else's toxic state.

The more time you put into practicing, then, the greater the payoff.

My hope was that organizations would start including this range of skills in their training programs - in other words, offer an adult education in social and emotional intelligence.

There is a newly coined word in the English language for the moment when the person we're with whips out their BlackBerry or answers that cell phone, and all of a sudden we don't exist. The word is 'pizzled': it's a combination of puzzled and pissed off.

The emotional brain responds to an event more quickly than the thinking brain.

Emotional self-control-- delaying gratification and stifling impulsiveness- underlies accomplishment of every sort