My hope was that organizations would start including this range of skills in their training programs - in other words, offer an adult education in social and emotional intelligence.

Smart phones and social media expand our universe. We can connect with others or collect information easier and faster than ever.

The Harvard Business Review recently had an article called 'The Human Moment,' about how to make real contact with a person at work: ... The fundamental thing you have to do is turn off your BlackBerry, close your laptop, end your daydream and pay full attention to the person.

Scheduling down time as part of your routine is hard but worth it, personally, even professionally.

Teachers need to be comfortable talking about feelings. This is part of teaching emotional literacy - a set of skills we can all develop, including the ability to read, understand, and respond appropriately to one's own emotions and the emotions of others.

It is difficult to spread the contagion of excitement without having a sense of purpose and direction.

The book is a dialogue between The Dalai Lama and a group of scientists about how we can better handle our destructive emotions and how to overcome them.