Emotional self-control is NOT the same as overcontrol, the stifling of all feeling and spontaneity....when such emotional suppression is chronic, it can impair thinking, hamper intellectual performance and interfere with smooth social interaction. By contrast, emotional competence implies we have a choice as to how we express our feelings.
Daniel GolemanWe're exposed and carry in our bodies multiple chemicals, and we have to understand how they interact. Both how they individually interact and the thousands of effects they can produce when they interact with the receptors that run our bodies.
Daniel GolemanCognitive skills such as big-picture thinking and long-term vision were particularly important. But when I calculated the ratio of technical skills, IQ, and emotional intelligence as ingredients of excellent performance, emotional intelligence proved to be twice as important as the others for jobs at all levels.
Daniel Goleman