Optimism is normal, but some fortunate people are more optimistic than the rest of us. If you are genetically endowed with an optimistic bias, you hardly need to be told that you are a lucky person - you already feel fortunate.

The idea that you can ask one question and it makes the point - well, that wasn't how psychology was done at the time.

Establish a closing ritual. Know when to stop working. Try to end each work day the same way, too. Straighten up your desk. Back up your computer. Make a list of what you need to do tomorrow.

The illusion of skill is not only an individual aberration; it is deeply ingrained in the culture of the [investment management] industry.

It's very easy for trusted companies to mislead naive customers, and life insurance companies are trusted.

Nobody would say, 'I'm voting for this guy because he's got the stronger chin,' but that, in fact, is partly what happens.

The experiencing self lives its life continuously. It has moments of experience, one after the other.