In the midst of all the chaos swirling through your brain, all the disorganization and impulsiveness, the condition (ADHD) also seems to trigger a certain kind of creativity.

If you want to go to Spain or you want to go to France or you want go to [any] southern European countries, [Lisbon] is a great place to [connect].

And, of course, customers really need to feel safe and are seeking reassurance when they fly.

The Blackberry is really essential for keeping up on my emails when I'm out of the office, which is a lot.

People do a better job if they respect the leader of the company. I learned that on my mission - the value of people and how to truly appreciate them.

I think because of all of the difficulties in Europe with terrorism and stuff, a lot of people ended up going to Portugal. They felt, I think, safer in Portugal.

When you do consolidation, you get rid of flying and you get rid of routes.