Our people get profit-sharing checks. I got a report the other day that says that 84 percent of our people participate in our stock purchase program, where they can buy stock at a 15 percent discount.

You don’t have to spend a jillion dollars on advertising to get your word out. What matters is that customers have a good experience with your product at every single point of contact.

And you've got to remember that I'm also the father of nine children.

I really see low-fare carriers, quality low-fare carriers anyway, continuing to become more and more popular.

There's just things that are against the law.

People were desperately trying to fill their seats for the summer. And so prices are really low right now. And so they are kept from raising prices to make up for that difference.

People do a better job if they respect the leader of the company. I learned that on my mission - the value of people and how to truly appreciate them.