We're reviewing everything to see how we can do it better, faster, and more efficiently.

You don’t have to spend a jillion dollars on advertising to get your word out. What matters is that customers have a good experience with your product at every single point of contact.

Even though Brazil has been up and down and had some difficulties, it's still a very big country, and a very important country. It's got the fourth largest domestic market in the world.

Value will always be on top of everyone's lists now, right along with safety.

We're reviewing everything to see how we can do it better, faster, and more efficiently.

If it's torture flying one airline and [yours] is a pleasant experience, it certainly helps your revenue.

I believe the public's confidence would be increased if the federal government took over the functions of airport security screening for all passengers.