If you want to go to Spain or you want to go to France or you want go to [any] southern European countries, [Lisbon] is a great place to [connect].

A lot of airlines have come and gone.

I think that as the market moves and costs get higher and fares get higher, it always creates opportunity. That's been the cycle over the years.

We tried to set up a company that patterned ourselves after Southwest in all the fun, the spirit, the great people, the smile, the efficiency side of it, but we've added some extras that people aren't used to finding on Southwest.

Just keep thinking about the good side of ADD - the creativity and the originality it can stimulate.

Nobody ever thought about having to protect the passengers from the pilots.

People do a better job if they respect the leader of the company. I learned that on my mission - the value of people and how to truly appreciate them.