And, of course, customers really need to feel safe and are seeking reassurance when they fly.

People who invest in aviation are the biggest suckers in the world.

If you want to go to Spain or you want to go to France or you want go to [any] southern European countries, [Lisbon] is a great place to [connect].

Nobody ever thought about having to protect the passengers from the pilots.

Even though Brazil has been up and down and had some difficulties, it's still a very big country, and a very important country. It's got the fourth largest domestic market in the world.

Those wedgie seats, whatever they call them, those recliners, they're just not competitive anymore. The difference between those and a coach seat isn't that great to be able to warrant charging the amount. You need a little more space for a lie-flat, but not that much more.

Just keep thinking about the good side of ADD - the creativity and the originality it can stimulate.