I think there's a big market in North America [with travelers] going to Lisbon and connecting over Lisbon.

And, of course, customers really need to feel safe and are seeking reassurance when they fly.

Of course, we should all be aware of what we're packing in our carry-on luggage - anything that might be considered dangerous could be confiscated at a security checkpoint.

And you've got to remember that I'm also the father of nine children.

People don't really look forward to flying that much. It's like they want to get to the place, but they don't look forward to the experience.

Just keep thinking about the good side of ADD - the creativity and the originality it can stimulate.

We're reviewing everything to see how we can do it better, faster, and more efficiently.