When somebody says, "You can't," I say, "Why not?"

A cookie store is a bad idea. Besides, the market research reports say America likes crispy cookies, not soft and chewy cookies like you make.

No is an unacceptable answer. I'm allergic to no.

I use my experience, my failures, my successes, and help people stay focused.

Small business in America is what fuels the American economy. We need more small business to assist us in creating a great nation and in creating more jobs. It's this frontier that is endless in terms of opportunity and potential.

When you're taking care of the customer, you can never do too much. And there is no wrong way... if it comes from the heart.

Because what nobody ever understood is that I, too, wanted to be a somebody. But how do you go through life wanting to be a someone and not knowing how?