The argument culture urges us to approach the world-and the people in it-in an adversarial frame of mind. It rests on the assumption that opposition is the best way to get anything done: Conflict and opposition are as necessary as cooperation and agreement, but the scale is off balance, with conflict and opposition over-weighted.

The argument culture urges us to approach the world-and the people in it-in an adversarial frame of mind. It rests on the assumption that opposition is the best way to get anything done: Conflict and opposition are as necessary as cooperation and agreement, but the scale is off balance, with conflict and opposition over-weighted.

It's our tendency to approach every problem as if it were a fight between two sides. We see it in headlines that are always using metaphors for war. It's a general atmosphere of animosity and contention that has taken over our public discourse.

To say that a person feels listened to means a lot more than just their ideas get heard. It's a sign of respect. It makes people feel valued.

Treating people the same is not equal treatment if they are not the same.

All communication is more or less cross-cultural. We learn to use language as we grow up, and growing up in different parts of the country, having different ethnic, religious, or class backgrounds, even just being male or female - all result in different ways of talking.

When people realize that in the long run you may be turning off the audiences more, even though they will look temporarily--in the end they turn away, we really need to develop other metaphors and not talk about two sides, but talk about all sides.