The key to conversation at work is flexibility and understanding how what you say might be perceived by others.

When people realize that in the long run you may be turning off the audiences more, even though they will look temporarily--in the end they turn away, we really need to develop other metaphors and not talk about two sides, but talk about all sides.

Each person's life is lived as a series of conversations.

It can be the best of relationships and the worst of relationships - often at the same time. The bond between a mother and daughter is one of the strongest, but it's also among the most complicated.

Public discourse requires making an argument for a point of view, not having an argument - as in having a fight.

Part of the reason images of women in positions of authority are marked by their gender is that the very notion of authority is associated with maleness.

For most women, the language of conversation is primarily a language of rapport: a way of establishing connections and negotiating relationships.