Technology may change rapidly, but people change slowly. The principals [of design] come from understanding of people. They remain true forever.
Donald A. NormanThe problem with emotion was that it was clearly something important, but-at least according to the old philosophy-it was something to overcome.
Donald A. NormanIt was always amusing to be inside Apple and read what journalists said we were doing
Donald A. NormanReaders always seem to think that the author has some control over the design of their books.
Donald A. Norman